ConnectQIR is an enterprise software solution designed to provide quality issue resolution through the 8D corrective action process. The system facilitates solving complex problems rapidly by organizing work activity for global business environments and supports Electronic Data Interchange (EDI) among customer and/or supplier organizations. ConnectQIR simplifies the problem solving methodology set forth by the Automotive Industry Action Group (AIAG) centralizes 8D document management, and provides customized traceability and visibility of corrective action responses.
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Key Features
- Supports real-time business-to-business (B2B) and enterprise through operation level visibility of quality resolution events and work activity
- Provides system reports to correlate corrective action data into logical business function
- Easy configuration of work-flow and security to control the review and approval processes
- Provides for the assigning of work tasks and managing responsibilities to internal or external team members
- Creates a central database of historical corrective action activity to apply lessons-learned knowledge for use in future problem solving events
- Allows for file/media attachments
- Structures work-flow into 8-discipline (8D) step process
- Executes supplier notification and customer tracking of quality issues
- Allows for system alerts to notify recipients of quality issues, follow-up actions, overdue tasks, and problem resolutions
- Simple data entry schema for quick and accurate reporting of quality issues
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Target Business Size
- Mid-Size (100-999 employees)
- Large (1000+ employees)
- Small (<100 employees)
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Platform
- HP/MPEiX
- Sun Solaris/Sun OS
- Microsoft Windows NT/2000/XP
- Microsoft Vista
- HP/UX
- Microsoft Windows CE
- Microsoft Windows Server 2003
- IBM AIX
- IBM OS/400
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Database
- Microsoft Access
- Oracle
- IBM DB2
- PostgreSQL
- Microsoft SQL Server
- IBM DB/400
- Borland Interbase
- FOCUS
- Informix
- MySQL
- Sybase
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CORE CAPABILITIES
- Exchange-Marketplace Procurement
- Partner Collaboration
- Procurement Receipt & Inspection
- Procurement Reporting & Supplier Performance
- Purchasing
- Strategic Sourcing
- Cost of Quality
- Hazardous Material Reporting
- Inspection and Testing
- Laboratory Information Management
- Nonconformance and Corrective Action
- Product Handling and Servicing
- Quality Documentation
- Quality System Interfaces
- Statistical Analysis/Techniques
- Advanced Production Scheduling
- Capacity Requirements Planning (CRP)
- Customer Planning/Shipment Scheduling
- Demand Planning
- DRP & Distribution Network Planning
- Enterprisewide Planning
- Inventory Management
- Inventory Optimization
- Master Production Scheduling
- Material Requirements Planning (MRP)
- Replenishment Planning & Scheduling
- Resolution Management
- Service Parts Planning
- Shipment Planning & Management
- Supply Chain Planning
- Supply Chain Reporting & Analytics
- Call Center & Customer Service
- Campaign Management
- Contact & Account Management
- CRM Reporting & Analytics
- Deal & Promotions Management
- Field Service Management
- Market Strategy & Brand Management
- Multi-Channel Fulfillment & Service
- Opportunity Management
- Partner Relationship Management
- Pricing & Contract Management
- Quote & Order Management
- Sales Configurator
- Sales Forecasting & Planning
- Sales Incentives & Compensation
- Warranty & Returns Management
- Manufacturing Process Management
- Operations Performance Management
- Operator Interface
- Process Control
- Quality Management
- Supervisory Control
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Industries
- Electronics and Semiconductors
- Industrial Manufacturing
- Automotive OEM
- Industrial/Heavy Equipment and Machinery
- Aerospace and Defense
- Textiles and Apparel
- Consumer Packaged Goods - Food Products
- Miscellaneous Manufacturing
- Consumer Packaged Goods - House, Health, Beauty Products
- Consumer Packaged Goods - Beverage, Tobacco
- Automotive Supplier
- Chemicals
- Plastics and Rubber Products
- Hi-Tech (Computers, Communications, Office)
- Pulp and Paper
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Countries
About TierConnect Inc.
TierConnect has extensive experience to deliver a comprehensive range of solutions to empower every aspect of the e-business operation. Manufacturing organizations of all sizes can benefit from TierConnect's range of solutions, including ConnectNCM (non-conforming materials), ConnectQIR (quality issue resolution) and ConnectSMF (synchronous material flow) to save money, improve performance, and add flexibility to respond to changing business needs.
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