CDC Software's Pivotal CRM is a flexible, powerful customer relationship management solution for companies that want to use CRM strategically to model, enhance, and streamline their unique processes, not dictate them. Pivotal CRM offers flexibility and customizability, enabling companies to tailor the system precisely to their users’ needs. With a Microsoft-style interface and role- and task-based navigation, Pivotal CRM is a familiar and comfortable system for users, reducing the learning curve and increasing the speed of user adoption. Pivotal CRM embeds Microsoft Outlook and SharePoint within the CRM system and integrates closely with the Microsoft Office suite, bringing data to the user where it's needed.
Interested in seeing detailed feature support levels for Pivotal CRM? TechMATCH Pro subscribers can access over 8,000 feature support levels for over 2,000 solutions.
Sign up for TechMATCH Pro today >-
Key Features
- Mobile CRM: Increase the productivity and effectiveness of your field and mobile
- Marketing: Increase response rates and lead quality with highly targeted campaigns that capture in-depth data at every point of interaction
- Sales: Shorten the sales cycle and improve close ratios by automating your proven sales processes
- Partner Management: Collaborate more effectively with your partner channels by extending your knowledge and sales processes to them
- Analytics: Make better-informed business decisions, faster, with customer-data analysis
- Pivotal CRM is the market&s most innovative CRM, allowing enterprises to model their dictinctive needs and processes quickly and cost-effectively. Pivotal CRM o
- Service: Accelerate incident resolution and improve customer satisfaction by implementing efficient, repeatable service processes
-
Target Business Size
- Mid-Size (100-999 employees)
- Large (1000+ employees)
-
Platform
-
Database
-
CORE CAPABILITIES
- Call Center & Customer Service
- Campaign Management
- Contact & Account Management
- CRM Reporting & Analytics
- Deal & Promotions Management
- Field Service Management
- Market Strategy & Brand Management
- Multi-Channel Fulfillment & Service
- Opportunity Management
- Partner Relationship Management
- Pricing & Contract Management
- Quote & Order Management
- Sales Configurator
- Sales Forecasting & Planning
- Sales Incentives & Compensation
- Warranty & Returns Management
-
Industries
- Electronics and Semiconductors
- Pharmaceuticals
- Metals - Fabrication and Assembly
- Industrial Manufacturing
- Automotive OEM
- Industrial/Heavy Equipment and Machinery
- Aerospace and Defense
- Textiles and Apparel
- Other Transportation (Railroad, Ships, Boats)
- Consumer Packaged Goods - Food Products
- Miscellaneous Manufacturing
- Oil and Gas
- Consumer Packaged Goods - House, Health, Beauty Products
- Medical Devices
- Consumer Packaged Goods - Beverage, Tobacco
- Metals - Primary (Mills, Foundries)
- Automotive Supplier
- Chemicals
- Plastics and Rubber Products
- Electrical Equipment
- Instruments and Controls
- Hi-Tech (Computers, Communications, Office)
- Pulp and Paper
-
Countries
About CDC Software
CDC Software, The Customer-Driven Company, is a provider of enterprise software applications designed to help organizations increase efficiencies and profitability.
Other Products by CDC Software
CDC Factory is the only packaged manufacturing operations management system that transforms manufacturing performance by empowering people t...
Ross Enterprise has been built from the ground up to meet the needs of process manufacturers worldwide. Embedded industry best practices and...